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secure shopping - I do not see the lock in the lower corner that usually indicates I am shopping securely. Is the site/shopping secure?

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Was going to make an online purchase and noticed the lock that is usually in the lower right corner was not there, so did not enter my credit card information and did not make the purchase. How do I know if I am securely browsing/shopping if I do not see this lock? Thank you.

Was going to make an online purchase and noticed the lock that is usually in the lower right corner was not there, so did not enter my credit card information and did not make the purchase. How do I know if I am securely browsing/shopping if I do not see this lock? Thank you.

Chosen solution

Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

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Chosen Solution

Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

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Whenever I shop online, which I do often, I make sure that the site uses "https://" as opposed to "http://" in their web address, especially if you're providing your personal information like your credit card info. The "s" stands for "secure". You can read more about "HTTPS" and other precautions you need to take at: Shopping Safely Online.

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Thank you so much. Looking a little further, I made a discovery regarding firefox, which is posted on their site.

If you see a little box immediately left of the url in firefox, click on it to see more security information about the page you are on. Voila: there is the lock! yay.

Appreciate your response.

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Thank you for the detailed response!!!

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Foxy115:

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  • click on "Solved It" next to the reply ABOVE that BEST solved your question
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Thanks