Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My browser window and secure sites state I have an outdated version of Firefox though the 'about firefox' states its version 8....whats going on and how do I fix?

  • 2 replies
  • 5 have this problem
  • 9 views
  • Last reply by ChrisClerc

more options

When I open the browser window (with Google as the homepage) this message is there..."URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! "...I have upgraded several times using the link but the warning continues. When I am in sites like Paypal this warning is stated "Update your browser: It looks like you're using an older browser that may have security issues. Help protect your account. " When I follow the HELP prompts to assess my current version in 'About Firefox' in the help menu it states that Firefox is up to date and 8.

When I open the browser window (with Google as the homepage) this message is there..."URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! "...I have upgraded several times using the link but the warning continues. When I am in sites like Paypal this warning is stated "Update your browser: It looks like you're using an older browser that may have security issues. Help protect your account. " When I follow the HELP prompts to assess my current version in 'About Firefox' in the help menu it states that Firefox is up to date and 8.

Chosen solution

All Replies (2)

more options

Chosen Solution

Try what edmeister suggested here

let me know

more options

Thank you to Swarnava and Edmeister...Problem solved!