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error: platform version '7.0.1' is not compatable with minversion > = 8.0.1 maxversion < = 8.0.1,

  • 1 reply
  • 13 have this problem
  • 4 views
  • Last reply by cor-el

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I've never had a problem with this or like this before and have been using both Windows 7 and Zone Alarm with Firefox for at least a year. When I first open Firefox with Zone Alarm on, it gives the error message. When I close Zone Alarm, Firefox will now open and stay open working fine. When I open Zone Alarm after starting Firefox, it stays running with no problems. I can even open other tabs with no problem. Scratching my head, lol. Thanks for your help.

I've never had a problem with this or like this before and have been using both Windows 7 and Zone Alarm with Firefox for at least a year. When I first open Firefox with Zone Alarm on, it gives the error message. When I close Zone Alarm, Firefox will now open and stay open working fine. When I open Zone Alarm after starting Firefox, it stays running with no problems. I can even open other tabs with no problem. Scratching my head, lol. Thanks for your help.

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If you use ZoneAlarm Extreme Security then try to disable Virtualization.

See: