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i keep getting this when i first click on fire fox{javascrip application type error:this.oRoot.enable is not a function} this only happens on fire fox

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  • Last reply by cor-el

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when i click on the fire fox on my desk top a box with the above pops up i have to hit the ok button under this box to get fire fox to come on.sometime when i am on fire fox also this box comes on and i have to hit ok button again.I don't know what is causeing this but it driving me crazy and it only does it when i use fire fox.

when i click on the fire fox on my desk top a box with the above pops up i have to hit the ok button under this box to get fire fox to come on.sometime when i am on fire fox also this box comes on and i have to hit ok button again.I don't know what is causeing this but it driving me crazy and it only does it when i use fire fox.

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That issue can be caused by the McAfee Site Advisor extension

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).