Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I follow the exact instructions for installing the latest version and yet when I open it up I am still told that I do not have the latest version. I have done this 10 times.

  • 2 replies
  • 5 have this problem
  • 4 views
  • Last reply by Buck1000

more options

I down load the latest version drag it into applications and then to the dock saying replace the older version and when I open Firefox the next time it says I have the older version. I have dragged the older version into my trash but it keeps coming back. please advise.

I down load the latest version drag it into applications and then to the dock saying replace the older version and when I open Firefox the next time it says I have the older version. I have dragged the older version into my trash but it keeps coming back. please advise.

Chosen solution

Do you see that message on the www.google.com/firefox site?

The www.google.com/firefox site was used in Firefox 3 versions for the home page.
Current Firefox 4+ versions no longer use that Google website as the home page, but use the build-in about:home page as the home page.
Google no longer seems to maintain that page and assumes that you use an older Firefox version if you still visit that site and warns you that you use an older Firefox version and suggests to update.
You can ignore that message if you run the latest Firefox version as reported in the "Help > About" window (Firefox is up to date).
You can use another page as the home page like about:home or www.google.com or www.google.com/ig (iGoogle).

Read this answer in context 👍 4

All Replies (2)

more options

Chosen Solution

Do you see that message on the www.google.com/firefox site?

The www.google.com/firefox site was used in Firefox 3 versions for the home page.
Current Firefox 4+ versions no longer use that Google website as the home page, but use the build-in about:home page as the home page.
Google no longer seems to maintain that page and assumes that you use an older Firefox version if you still visit that site and warns you that you use an older Firefox version and suggests to update.
You can ignore that message if you run the latest Firefox version as reported in the "Help > About" window (Firefox is up to date).
You can use another page as the home page like about:home or www.google.com or www.google.com/ig (iGoogle).

more options

Muchas Gracias That is a relief.