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My Firefox 8 crashed and refushed to open so I installed Firefox 10 and now all history, and bookmarks are gone, is there a way to recover them?

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  • Last reply by John99

ChevyDave
ChevyDave
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The other day Firefox crashed and every time I tried to reopen it I just got the crash report that said either sent file to Mozilla or close, but Firefox would not open (after several reboots). So I installed the newest version of Firefox 10 and there is no history or bookmarks, how can I recover them?

The other day Firefox crashed and every time I tried to reopen it I just got the crash report that said either sent file to Mozilla or close, but Firefox would not open (after several reboots). So I installed the newest version of Firefox 10 and there is no history or bookmarks, how can I recover them?

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John99
John99
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If you used a remove personal settings option from Windows or Firefox,you may well have permanently lost those bookmarks.

  • Undelete
    If you did that then timely use of a file undelete utility and a good helping of luck are likely to be required to attempt recovery (probably best to stop using

the computer entirely, until you have such utility).

  • Your Own Backups
    You could have a backup system in place that backs up such files or the firefox profile, and you may be able to use that.
  • Synced to another machine
    you may have the bookmarks synced on another machine, or even on an external server

See also lost bookmarks but I am not sure any of that applies in this case, it is worth reading it though

Normally