We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My computer isn't connectingto the update server, even though my internet connection is good.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Vivek

more options

I have version 9.0.1. I haven't been able to update at all. I'd like to avoid un/reinstalling.

I have version 9.0.1. I haven't been able to update at all. I'd like to avoid un/reinstalling.

All Replies (1)

more options

Hi,

Sometimes the update servers could be overloaded, so Firefox may be able to update itself after some time: Help (Alt + H) > About Firefox.

You can also try to upgrade the existing installation by downloading the latest version: https://www.mozilla.org/en-US/firefox/new/