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Can't open msn mail emails & some web sites distorted colors?

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  • 5 have this problem
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  • Last reply by cor-el

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Recently having trouble with opening email from msn mail I can only sign in and out. Some websites have discolored areas or blank pages it varies on sites. You tube videos keep buffering or skip.It only seems to be on the internet my other programs on my computer are fine.

Recently having trouble with opening email from msn mail I can only sign in and out. Some websites have discolored areas or blank pages it varies on sites. You tube videos keep buffering or skip.It only seems to be on the internet my other programs on my computer are fine.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Problem with wrong colors of images can be caused by a problem with the color profile for your display monitor or color profiles embedded in images.
You can disable color management to test that.
You can set the pref gfx.color_management.mode to 0 on the about:config page to disable Color Management.
You need to close and restart Firefox to make the change effective.

See: