Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Password saving icon does not appear.

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by cor-el

bankcello
bankcello
more options

The key icon for saving passwords newer appears. Very rarely am I queried if I want to save a password. I have been using RoboForm, but don't care to pay for it any longer. What do I need to do to get the key icon. I am using Firefox 11.0 and Windows XP SE.

The key icon for saving passwords newer appears. Very rarely am I queried if I want to save a password. I have been using RoboForm, but don't care to pay for it any longer. What do I need to do to get the key icon. I am using Firefox 11.0 and Windows XP SE.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I assume that this setting is still OK?

  • Tools > Options > Security: Passwords: "Remember passwords for sites"

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).