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All media files on all websites don't play.

  • 1 reply
  • 12 have this problem
  • 19 views
  • Last reply by philipp

nadinebeiruti
nadinebeiruti
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Whenever I click on a "play" button on either a video or audio file, absolutely nothing happens and the media file doesn't play. On Youtube, I get a message that says "An error has occured. Please try again later." This only happens on Firefox as media files work fine on IE or Chrome.

Whenever I click on a "play" button on either a video or audio file, absolutely nothing happens and the media file doesn't play. On Youtube, I get a message that says "An error has occured. Please try again later." This only happens on Firefox as media files work fine on IE or Chrome.

Chosen solution

hello nadine, this is likely a problem in connection with the recent update of adobe's flash plugin (chrome & ie are supplied with a different version of the plugin by adbobe), please refer to the following article for common solutions: Flash 11.3 doesn't load video in Firefox

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philipp
philipp
  • Moderator
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Chosen Solution

hello nadine, this is likely a problem in connection with the recent update of adobe's flash plugin (chrome & ie are supplied with a different version of the plugin by adbobe), please refer to the following article for common solutions: Flash 11.3 doesn't load video in Firefox