Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when saving a file using the "Alsways ask me where..." download option, but NOT when using the default "Save files to..." download option.

more options

My OS is XP-x64. The Firefox version I am on is 14.0.1 (July 2012, "FunnelCake").

The "C: \Documents and Setting\Downloads\" is the folder I used to try downloading the same file to via 2 different methods.

1) When this folder is set as the permanent download location, it works.

2) When I use the "Always ask me where.." download setting, and I select the same folder, the Firefox window completely disappears without any message at all !

I get the same result with (2) even if I already turned my VirusScan software off.

This same behavior persists after completely uninstalling and re-installing Firefox.

My OS is XP-x64. The Firefox version I am on is 14.0.1 (July 2012, "FunnelCake"). The "C: \Documents and Setting\Downloads\" is the folder I used to try downloading the same file to via 2 different methods. 1) When this folder is set as the permanent download location, it works. 2) When I use the "Always ask me where.." download setting, and I select the same folder, the Firefox window completely disappears without any message at all ! I get the same result with (2) even if I already turned my VirusScan software off. This same behavior persists after completely uninstalling and re-installing Firefox.

All Replies (1)

more options

Hi,

You can try to right-click and Reset the browser.download.lastDir key in about:config.

about:config Entries