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I work with a website where I need to open a flash window to examine the changes that I have made. I cannot use my mouse inside this flash window. Help?

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  • Last reply by jadams85

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I work on a website where I open a flash window to see how the changes I have made look. When I open the flash window, my mouse no longer works properly - I cannot click into the window - and scroll down to look at it. It also seems to "lock" up the page as I cannot click anywhere sometimes on this page (original or the flash window.) If I click on a different page completely and then go back, it seems to reset (actually sort of blinks) and then I can close the flash window. When I use the touchpad on my laptop, it works fine. When I use internet explorer, it works.

I work on a website where I open a flash window to see how the changes I have made look. When I open the flash window, my mouse no longer works properly - I cannot click into the window - and scroll down to look at it. It also seems to "lock" up the page as I cannot click anywhere sometimes on this page (original or the flash window.) If I click on a different page completely and then go back, it seems to reset (actually sort of blinks) and then I can close the flash window. When I use the touchpad on my laptop, it works fine. When I use internet explorer, it works.

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What kind of menu opens if you right click in the Flash area?
Is that the Flash player menu?

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

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Yes, I get the flash player menu. I didn't see anything about mouse settings but I may not know what to look for.