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Tabs on a web site not working

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

kentrune
kentrune
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After some time using the web site below (unfortunately it is password protected, but I can send/post a screen recording if required) it is not any longer possible to use it's "Internal Tabs". It works again if I reset Firefox to its default values.

Kent Eriksson

After some time using the web site below (unfortunately it is password protected, but I can send/post a screen recording if required) it is not any longer possible to use it's "Internal Tabs". It works again if I reset Firefox to its default values. Kent Eriksson

All Replies (2)

kentrune
kentrune Question owner
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This is not a reply, I add a screen shot to provide more information. It is the "tabs" below the video window (About this lesson, Supplement Content....) that stops working.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).