Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My videos on my own website dont work in firefox but do in Safari/ IE/ ipad/ etc ex: http://www.lumitone.com/#/ceremony-samples/

  • 1 reply
  • 1 has this problem
  • 48 views
  • Last reply by cor-el

more options

I thought my code was wrong so I changed it on 1 specific file so far here with the new doctype rules but it still does not work ex:

��<!DOCTYPE html> <html> <title>2007 Demo Reel</title> <body> <iframe src="http://player.vimeo.com/video/8489164?portrait=0&autoplay=1" width="640" height="360" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe> </body> </html>

I think the problem is the popup window loads the 2 question mark symbols in diamonds but if you look at the actual html the symbols are not in it and if I ask firefox to load the html locally it works fine. My customers can not see my videos and I am very frustrated. The site loads fine in every other browser I can think of on Mac, PC, mobile device

I thought my code was wrong so I changed it on 1 specific file so far here with the new doctype rules but it still does not work ex: <pre><nowiki>��<!DOCTYPE html> <html> <title>2007 Demo Reel</title> <body> <iframe src="http://player.vimeo.com/video/8489164?portrait=0&autoplay=1" width="640" height="360" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe> </body> </html></nowiki></pre> I think the problem is the popup window loads the 2 question mark symbols in diamonds but if you look at the actual html the symbols are not in it and if I ask firefox to load the html locally it works fine. My customers can not see my videos and I am very frustrated. The site loads fine in every other browser I can think of on Mac, PC, mobile device

Modified by cor-el

All Replies (1)

more options

That is usually a BOM (byte order mark) if it shows at the start of a file.

So it looks that the file has been saved as UTF-16-LE (FF FE)

Firefox usually doesn't like such an encoding switch and likes to have all files in the same (UTF-8) encoding.
Try to save the file as UTF-8 and upload that file to the server and make sure not to add the BOM.

The Vimeo file that opens in the iframe is saved as UTF-8, so that is OK.

Modified by cor-el