We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

want to transfer data to another cpu

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

got a new computer, want to transfer data from this computer to the new one i proceeded to sync up - created an account (on this computer not the new one) the new computer is asking for the code number from this computer but i am not able to find that - it wants the code number from the new computer - why can't i go back to the beginning - why do i have to write this in a question instead of getting to a person? at 2 in the morning - where am i going to get an answer?

got a new computer, want to transfer data from this computer to the new one i proceeded to sync up - created an account (on this computer not the new one) the new computer is asking for the code number from this computer but i am not able to find that - it wants the code number from the new computer - why can't i go back to the beginning - why do i have to write this in a question instead of getting to a person? at 2 in the morning - where am i going to get an answer?

All Replies (3)

more options

Hello - sorry to hear that Firefox Sync is being awkward. It sound like you're at the stage of entering the 12-character 'setup code'. If you have an already set-up Sync account on your old PC, what's suppose to happen is that you:

  • Do 'Set up sync' on your new PC
  • The new PC gives you a 12-character code to enter on your old PC
  • On the old PC, you open the Options window (usually from the Firefox menu), go to the Sync section and click the Pair a Device link.
  • You should see the window to enter the code from your new PC.

You can find more detail, with screen-shots, at [http://support.mozilla.org/en-US/kb/a.../add-a-device-to-firefox-sync].

Hope that helps!

Modified by MatthewBabbs

more options

Hi, I use Transfer FireFox data. But this soft coast is 6.95 USD.

Modified by cor-el

more options