Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have version 3.5.1, and it doesn't update when I open "About Mozilla Firefox" under the Firefox tab, why?

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by ideato

more options

I have a MAC, I was using OS X Leopard & Firefox wouldn't update because the OS was out of date or something to that effect. I've upgraded to Snow Leopard 10.6.8 and Firefox still hasn't updated. And there are sites I can't access until Firefox is updated and some sites I can't access using Safari! So I have to go back & forth, not fun!!

I have a MAC, I was using OS X Leopard & Firefox wouldn't update because the OS was out of date or something to that effect. I've upgraded to Snow Leopard 10.6.8 and Firefox still hasn't updated. And there are sites I can't access until Firefox is updated and some sites I can't access using Safari! So I have to go back & forth, not fun!!

All Replies (1)

more options

Hi Need2no

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you