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Mozilla crash reporter on Facebook

  • 2 replies
  • 7 have this problem
  • 2 views
  • Last reply by floriboaca

floriboaca
floriboaca
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Every time I try to access Facebook, Mozilla crashes and Mozilla crash reporter appears. Why? What happens?

Every time I try to access Facebook, Mozilla crashes and Mozilla crash reporter appears. Why? What happens?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

floriboaca
floriboaca Question owner
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Thank you for being such operative. These are the most recent crash ID's:

bp-195f2325-b675-456c-a16b-8f01e2130418 18.04.2013 19:42 bp-52203df2-6a1a-4c71-80b6-421382130418 18.04.2013 19:29 bp-97aa2d20-a0be-4b94-abba-684fa2130418 18.04.2013 15:38 bp-b0322901-11e9-44b8-a14c-f48eb2130418 18.04.2013 15:33 bp-74878f47-fef0-47aa-b55e-353422130418 18.04.2013 15:31