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Google logo repeatedly dissappears.

  • 4 replies
  • 4 have this problem
  • 1 view
  • Last reply by swiltheone

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I will randomly open my homepage, www.google.com, and the "google" is not there. Just a small black word google. Right clicking to view image gets this error, "Firefox can't find the file at http://www.google.com/images/srpr/logo4w.png". Restarting machine will fix. Have cycled through all plugins and add-ons, nothing there is culprit. Running in firefox safe mode gives no fix. Sometimes, image rich websites do not display correctly as well, i.e. Ebay. Please help!!!

I will randomly open my homepage, www.google.com, and the "google" is not there. Just a small black word google. Right clicking to view image gets this error, "Firefox can't find the file at http://www.google.com/images/srpr/logo4w.png". Restarting machine will fix. Have cycled through all plugins and add-ons, nothing there is culprit. Running in firefox safe mode gives no fix. Sometimes, image rich websites do not display correctly as well, i.e. Ebay. Please help!!!

All Replies (4)

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The best would be to download the latest version and have a fresh install. You can Get Firefox Here

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Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
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All of those options have been previously attempted. Failed to mention I have cleared cache and cookies.

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I solved the problem after several months of trouble: In firefox options/advanced/connection settings, use system proxy settings was checked. We have no proxy requirements so I checked use no proxy. Everything works great now.