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Why do my appearance add-ons disappear and my custom home page revert to default whenever I close Firefox?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

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These items work fine and stay functional when I keep the browser open, but as soon as I close it, then open it later, the appearance add-ons disappear from my add-ons list and my home page reverts to the default.

These items work fine and stay functional when I keep the browser open, but as soon as I close it, then open it later, the appearance add-ons disappear from my add-ons list and my home page reverts to the default.

Chosen solution

If you do not keep changes after a restart then see:

Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.

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It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

https://support.mozilla.org/kb/Profiles New files will be created when required.

See "Corrupt extension files":

http://kb.mozillazine.org/Unable_to_install_themes_or_extensions https://support.mozilla.org/kb/Unable+to+install+add-ons

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Chosen Solution

If you do not keep changes after a restart then see:

Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.