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Firefox will freeze the mouse and keyboard periodically. Have to reboot to solve the problem.

  • 2 replies
  • 53 have this problem
  • 3 views
  • Last reply by cor-el

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This happens randomly, but only in Firefox. No particular time or place the Mouse will freeze along with the keyboard. In essence the computer freeze and a reboot will alleviate the problem. Win 7 Home Premium FF ver 22. This has just started recently, since the last update. I did a reset and that failed to solve the problem

This happens randomly, but only in Firefox. No particular time or place the Mouse will freeze along with the keyboard. In essence the computer freeze and a reboot will alleviate the problem. Win 7 Home Premium FF ver 22. This has just started recently, since the last update. I did a reset and that failed to solve the problem

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Try to disable hardware acceleration in Firefox.