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Just updated to FF 23, and everytime I open FF my bookmarks are gone and now it has crashed 4 times, what is going on ??

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  • Last reply by John99

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I open Firefox and my bookmarks are gone from the bookmark bar and now it has crashed 4 times and has frozen up twice.

I open Firefox and my bookmarks are gone from the bookmark bar and now it has crashed 4 times and has frozen up twice.

Chosen solution

cookmartyn3,

Sorry you are having problems with Firefox, and your bookmarks.

I can assure you that Firefox is not supposed to lose bookmarks when it updates. I can also confidently say that most users do not lose bookmarks when Firefox updates. I certainly do not.

If you would like help and attempt to restore your bookmarks may I ask you to start a new thread of your own

  1. Please use /questions/new
  2. Follow the prompts to include troubleshooting information when you post the question.
  3. Post back in this thread to confirm you have done that.
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All Replies (8)

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Are you running Firefox 23 or 26, the troubleshooting found that you are using 26.

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You can find the full version of the latest Firefox 23.0 release in all languages and for all Operating Systems here:

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

You may need to create a new profile to prevent future issues when you downgrade from a Firefox 26 Nightly build to the current Firefox 23 release.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

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I uninslled Firefox 23, and reinstalled it and had the same problem with bookmarks disappearing and constant freezing up of the browser. I am currently using Nightly without any problems.

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can you create a new firefox profile and see if it works better there?

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I will keep using Nightly for the moment then reinstall FF and see what happens. Thanks for all your responses.

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i have lost my bookmarks twice after ff decided to update me this sucks now i can't find any of my stuff. sucks big time why don't they just leave stuff alone

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Chosen Solution

cookmartyn3,

Sorry you are having problems with Firefox, and your bookmarks.

I can assure you that Firefox is not supposed to lose bookmarks when it updates. I can also confidently say that most users do not lose bookmarks when Firefox updates. I certainly do not.

If you would like help and attempt to restore your bookmarks may I ask you to start a new thread of your own

  1. Please use /questions/new
  2. Follow the prompts to include troubleshooting information when you post the question.
  3. Post back in this thread to confirm you have done that.