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Using Shift+a, intended to get uppercase 'a', instead opens a new Firefox window, which is a serious hindrance to typing email

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

redewenur
redewenur
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Whatever Firefox page I'm on, including Google gmail, typing Shift+a opens a new Firefox window. Obviously, my intention is simple to obtain an uppercase 'a'. I can get around this by using Caps Lock, but this is an absurd method.

Whatever Firefox page I'm on, including Google gmail, typing Shift+a opens a new Firefox window. Obviously, my intention is simple to obtain an uppercase 'a'. I can get around this by using Caps Lock, but this is an absurd method.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Did you try to close and restart Firefox or reboot the computer?

You can start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.