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Secure Connection Failed An error occurred during a connection to www.google.ca. SSL received a record that exceeded the maximum permissible length.

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  • 91 have this problem
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  • Last reply by distillia

distillia
distillia
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Unable to access secure websites such as www.google.ca and www.facebook.com after upgrading to Firefox 25.0

Chrome and Internet Explorer are able to access these sites through https

I have cleared all settings, cache, form data, history. Restarted the browser. Restarted the PC and Router. I have followed this Article as well to no avail; https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

Screenshot below in reply.

Unable to access secure websites such as www.google.ca and www.facebook.com after upgrading to Firefox 25.0 Chrome and Internet Explorer are able to access these sites through https I have cleared all settings, cache, form data, history. Restarted the browser. Restarted the PC and Router. I have followed this Article as well to no avail; https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors Screenshot below in reply.

Modified by distillia

All Replies (4)

distillia
distillia Question owner
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Here is a screenshot

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Is Shaw your ISP? If so, you are not alone. See: Suddenly, *only with Firefox* all computers in the house show (Error code: ssl_error_rx_record_too_long) when trying to access any Google product. (unsolved).

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Does disabling IPv6 make any difference? https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can#w_ipv6

distillia
distillia Question owner
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I've just stopped using Firefox altogether for now. Disabling the Ipv6 did not resolve it. Changing my DNS didn't resolve it. No proxy settings, no special anything settings. Still doesn't work.