Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In Facebook, the picture appears below the page, not where it should. Why?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

bsqrd
bsqrd
more options

In Facebook, when clicking on a picture that lives in an album, a new window appears with the picture in the frame below where it should be, not next to the comments. You have to scroll down an entire page to see the picture. This only happens in Firefox, not Chrome.

In Facebook, when clicking on a picture that lives in an album, a new window appears with the picture in the frame below where it should be, not next to the comments. You have to scroll down an entire page to see the picture. This only happens in Firefox, not Chrome.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.