Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Get Error 400 meg when trying to FORWARD email from my webmail server; same error msg when sending email using any website's email window.

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by animal69

more options

Problem started after Firefox update and instillation of Thunderbird. When forwarding email from webmail account, computer buffers for awhile then I get a Error 400 POOR REQUEST window. However, the email DOES get sent. Same thing when I try to send an email through a web site's internal email setup for contact, using Thunderbird. Ran diagnostics on problem and got "Incompatible"

Current OS: Windows & Pro not XP

Problem started after Firefox update and instillation of Thunderbird. When forwarding email from webmail account, computer buffers for awhile then I get a Error 400 POOR REQUEST window. However, the email DOES get sent. Same thing when I try to send an email through a web site's internal email setup for contact, using Thunderbird. Ran diagnostics on problem and got "Incompatible" Current OS: Windows & Pro not XP

All Replies (2)

more options

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Have problem on ANY site I wish to contact business using their email contact window. The other is my web mail host, when forwarding an email in my in-box. I delete all tracking cookies from computer prior to closing down. Problem is in Mozilla program, problem started after downloading new Firefox upgrade program. Host web site told me other Firefox users having same problem.