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Cannot access 2 of 3 email address lists. Why?

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  • 2 have this problem
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  • Last reply by Matt

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This just occurred. The same address list comes up with all 3 email addresses I have . Even when I exit & turn off my computer & go back to email I still cannot get to my 2 other address lists. For example: When in email 1, or 2, , email 3's address is shown. I email 3 it is okay. Also, I have to use tools to get the address list and it fills the screen - so I cannot click to get the address onto my email address line because my email is covered by the address screen. Frustrating. Previously I could go to "contacts" which is now gone, and click. The address list would come up & I could drag the address to my email. Now I cannot do that. So I cannot access 2 of 3 email address lists, cannot click on an address to put on my email to send. So how do I fix this.? I have 100's of email addresses I access. I am NOT a computer wiz so please help and if you can, please make it simple as you can! Thanks, Gail

This just occurred. The same address list comes up with all 3 email addresses I have . Even when I exit & turn off my computer & go back to email I still cannot get to my 2 other address lists. For example: When in email 1, or 2, , email 3's address is shown. I email 3 it is okay. Also, I have to use tools to get the address list and it fills the screen - so I cannot click to get the address onto my email address line because my email is covered by the address screen. Frustrating. Previously I could go to "contacts" which is now gone, and click. The address list would come up & I could drag the address to my email. Now I cannot do that. So I cannot access 2 of 3 email address lists, cannot click on an address to put on my email to send. So how do I fix this.? I have 100's of email addresses I access. I am NOT a computer wiz so please help and if you can, please make it simple as you can! Thanks, Gail

Chosen solution

are you talking about the contacts sidebar that toggles on and off with the F9 key?

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Chosen Solution

are you talking about the contacts sidebar that toggles on and off with the F9 key?