Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click certain links I get the dialogue box "you have chosen to open (blank) what should Firefox do?

more options

I recently had switched back to FireFox and was trying to access "My eBay" (link) on the eBay main page. When I try to select the "My eBay" link this dialogue box pops up. Also, at the same time this started, when I click certain links they open up in pages of code that I can't understand. I have reset FireFox several times and it does not fix the problem.

I recently had switched back to FireFox and was trying to access "My eBay" (link) on the eBay main page. When I try to select the "My eBay" link this dialogue box pops up. Also, at the same time this started, when I click certain links they open up in pages of code that I can't understand. I have reset FireFox several times and it does not fix the problem.

All Replies (1)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!