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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

linderdm
linderdm
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Ever since Firefox updated to 28.0, it randomly just crashes/closes. When this happens, no crash report pops up. I am on Win7. There doesn't seem to be any rhyme or reason to the closing, except it crashes when it is in idle state (I am using other applications like outlook or excel). The most recent crash report is: bp-15fafe4d-2cdc-4acc-8d2f-d3af42140321

Ever since Firefox updated to 28.0, it randomly just crashes/closes. When this happens, no crash report pops up. I am on Win7. There doesn't seem to be any rhyme or reason to the closing, except it crashes when it is in idle state (I am using other applications like outlook or excel). The most recent crash report is: bp-15fafe4d-2cdc-4acc-8d2f-d3af42140321

Chosen solution

That is a problem with the McAfee SiteAdvisor (McBrwCtl.dll).

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cor-el
cor-el
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Chosen Solution

That is a problem with the McAfee SiteAdvisor (McBrwCtl.dll).

linderdm
linderdm Question owner
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So what do I do about this? That is something corporate has installed that I can't control. Prior to 28.0, it wasn't a problem.

cor-el
cor-el
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You can try to contact your IT department for support.

I see a SiteAdvisor plugin in your System Details List, so you can try to disable this plugin.