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How can I limit the number of attempts to print a web page

  • 2 replies
  • 2 have this problem
  • 8 views
  • Last reply by El_Mac

El_Mac
El_Mac
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Hi I'm trying to find a resolution for an issue on our network. We run several kiosk machines that allow customers to print out documents and web pages. However we are finding that we waste a lot of ink due to user's frequently sending the same print task to the printers. Just yesterday we had someone print out over 70 pages because they just keep clicking print. I've tried looking for an add-on that would address this but was not able to find one. My question is this, Is there an internal setting that can be changed in firefox to limit the number of print attempts to say once every 30 seconds, or even a way to make a dialogue box come on screen saying that the print request is currently processing and not allow more printing until the current task is completed.

Hi I'm trying to find a resolution for an issue on our network. We run several kiosk machines that allow customers to print out documents and web pages. However we are finding that we waste a lot of ink due to user's frequently sending the same print task to the printers. Just yesterday we had someone print out over 70 pages because they just keep clicking print. I've tried looking for an add-on that would address this but was not able to find one. My question is this, Is there an internal setting that can be changed in firefox to limit the number of print attempts to say once every 30 seconds, or even a way to make a dialogue box come on screen saying that the print request is currently processing and not allow more printing until the current task is completed.

Chosen solution

Sorry, there is no setting within Firefox to prevent that from happening. Once the user sees the "native print dialog" box (what is seen when you do Ctrl + P to initiate printing), the operating system and the printer drivers take it from there.

I have seen something similar to that on kiosk / rental PC's in FedEx Office stores, that notify the user of the cost per page the user wants to send to a printer, and if the user should happen to click again to print the same pages again it asked if you want to spend another $x.xx to print a second copy. Wouldn't be too much different to just shut off the printing of multiple copies of the same document and notify the user of that action.

My advice is to discuss that with whoever set up those kiosks to being with.

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the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Sorry, there is no setting within Firefox to prevent that from happening. Once the user sees the "native print dialog" box (what is seen when you do Ctrl + P to initiate printing), the operating system and the printer drivers take it from there.

I have seen something similar to that on kiosk / rental PC's in FedEx Office stores, that notify the user of the cost per page the user wants to send to a printer, and if the user should happen to click again to print the same pages again it asked if you want to spend another $x.xx to print a second copy. Wouldn't be too much different to just shut off the printing of multiple copies of the same document and notify the user of that action.

My advice is to discuss that with whoever set up those kiosks to being with.

El_Mac
El_Mac Question owner
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Thanks the-edmeister appreciate the response. We actually set up the kiosks. I had spoken to our programmer prior to posting as he had felt the only option would be to write an app to run in the background. I was just seeing if I could save him having to write it if there was a function in the browser that would let me limit it natively.