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Wife's Firefox has fallen victim to 'Ask' program. How to correct?

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  • Last reply by cor-el

henhill
henhill
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we both have Firefox. She has XP op system. Recently when opening her Firefox it is taken over by the 'ASK' program. Very irritating. How do we get rid of ASK and get back to Firefox on her computer? thx.

we both have Firefox. She has XP op system. Recently when opening her Firefox it is taken over by the 'ASK' program. Very irritating. How do we get rid of ASK and get back to Firefox on her computer? thx.

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cor-el
cor-el
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You can check in "Windows Control Panel > Programs" for recently installed programs to see if anything from Ask or other suspicious software shows up.

  • Control Panel > Programs > Programs and Features > Uninstall or change a program
  • Click the Installed column to sort by this heading

You can check for recently installed suspicious or unknown extensions.

You can open the about:config page via the location bar and search for prefs that refer to ask.com and reset user set (bold) ask.com prefs via the right-click context menu to the default value.