The Kerberos/GSSAPI ticket was not accepted by the POP server. Please check that you are logged in to the Kerberos/GSSAPI realm. How do I fix this?
I have just downloaded and installed Thunderbird on a new Windows 8 omputer. I get the message in the headline when I press the Get Mail button
Chosen solution
Press Alt or F10 to show the Menu Bar, then enable the toolbars under View/Toolbars.
I think you should change the Authentication to Normal password and keep the Connection security as SSL/TLS.
http://help.telecom.co.nz/app/answers/detail/a_id/21595/~/telecom-business-mail
Read this answer in context 👍 3All Replies (3)
What do you have for Connection security and Authentication method in Tools(or AppMenu/Options)/Account Settings/accountname/Server Settings? What is the POP server - does it support Kerberos/GSSAPI?
Thanks for your help. I can no longer see all the account settings in Thunderbird. There does not seem to be a tools menu. I set them the same as I had in Outlook. The in box is mail.telecombusinesshub.co.nz port 995 with SSL encryption. I do not know if my web service provider supports Kerberos/GSSAPI but their help desk did advise me to use Thunderbird.
Chosen Solution
Press Alt or F10 to show the Menu Bar, then enable the toolbars under View/Toolbars.
I think you should change the Authentication to Normal password and keep the Connection security as SSL/TLS.
http://help.telecom.co.nz/app/answers/detail/a_id/21595/~/telecom-business-mail