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when another web site tries to open information in another tab, the tab appears and then a second later it disappears?

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  • Last reply by guigs

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When I am on a web site and it then tries to open additional information a new tab, the new tab shows up for a few seconds and then it disappears. It just started doing this recently. In the past, it used to open the new tab and stay open. It does not do that anymore. How do I fix this so that the tab stays open?

Thanks.

When I am on a web site and it then tries to open additional information a new tab, the new tab shows up for a few seconds and then it disappears. It just started doing this recently. In the past, it used to open the new tab and stay open. It does not do that anymore. How do I fix this so that the tab stays open? Thanks.

Chosen solution

It sounds like a tab/new window preference may have changed as well. Most issues like this are solved by resetting firefox if there is no add on issue: go to about:support to see the reset button.

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Please make sure to update all of your plugins and extensions. Then to make sure this is not a add on please try Firefox Safe Mode:

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
FirefoxSafeMode

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Thank you.

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Chosen Solution

It sounds like a tab/new window preference may have changed as well. Most issues like this are solved by resetting firefox if there is no add on issue: go to about:support to see the reset button.