Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The search on middle of home page doesn't search when you click the search icon.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I have a problem on the default home search. After I type my search words in the middle page search field, then click search to the right, nothing happens. In other words it doesn't search. I can search in the top toolbar but not on the page.

Also what happened to the "Restore Previous Pages" features at bottom of home page. I used that feature everyday. Please bring it back...


Thanks

I have a problem on the default home search. After I type my search words in the middle page search field, then click search to the right, nothing happens. In other words it doesn't search. I can search in the top toolbar but not on the page. Also what happened to the "Restore Previous Pages" features at bottom of home page. I used that feature everyday. Please bring it back... Thanks

All Replies (2)

more options

Hi,

Also what happened to the "Restore Previous Pages" features at bottom of home page. I used that feature everyday. Please bring it back... 

The "Restore Previous Session" button is still there and it hasn't moved.

I have a problem on the default home search. After I type my search words in the middle page search field, then click search to the right, nothing happens. In other words it doesn't search. I can search in the top toolbar but not on the page. 

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You also want to try to start Firefox in Safe Mode to rule out any extensions. You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

more options

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

You can check browser.sessionstore.* prefs including browser.sessionstore.resume_from_crash on the about:config page and reset browser.sessionstore prefs that are user set (bold) via the right-click context menu to the default value to make sure that Session Restore is enabled and working properly.


You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.

Rename (or delete) the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).