Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Firefox sync doesn't work on any of my machines

  • 2 odpovede
  • 4 majú tento problém
  • 4 zobrazenia
  • Posledná odpoveď od ptjack

ptjack
ptjack
more options

I have never tried to use Sync before. I set up a Firefox account as instructed, logged in, and was told that there was a "Wrong Recovery Key" (?). I get this error whenever I try to log in to the Firefox account from any of my machines. I have tried unlinking all devices and then reconnecting, and the error persists. Ideas?

I have never tried to use Sync before. I set up a Firefox account as instructed, logged in, and was told that there was a "Wrong Recovery Key" (?). I get this error whenever I try to log in to the Firefox account from any of my machines. I have tried unlinking all devices and then reconnecting, and the error persists. Ideas?

Všetky odpovede (2)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox 29 has a new version of Sync, which doesn't have a "Recovery Key" as the previous versions of Sync did.

See this KB article - Sync your Firefox bookmarks, history, passwords and more

All devices need to be running Firefox 29 (or higher) to be able to connect to the new Sync.

ptjack
ptjack Autor otázky
more options

Yeah, I tried that already. No luck. When I go to try to create a new account (with the same e-mail address, as the page says I can) it tells me that the account already exists, and when I log in I get the same error.