Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Firefox crashes

  • 1 odpoveď
  • 2 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od philipp

juelz112
juelz112
more options

bp-8dc40e13-f63e-42d4-97d0-4b0322140819 19-Aug-14 2:14 PM bp-8627aafe-e4ab-4059-ba23-88ce52140819 19-Aug-14 2:07 PM bp-724f1595-0539-4529-a6a9-061dc2140819 19-Aug-14 1:58 PM bp-b87c8106-9f7d-49e0-84fb-8ed812140819 19-Aug-14 1:41 PM bp-ad73cde3-1e90-4db5-9865-f03972140819

firefox crashes constantly im using windows 7

bp-8dc40e13-f63e-42d4-97d0-4b0322140819 19-Aug-14 2:14 PM bp-8627aafe-e4ab-4059-ba23-88ce52140819 19-Aug-14 2:07 PM bp-724f1595-0539-4529-a6a9-061dc2140819 19-Aug-14 1:58 PM bp-b87c8106-9f7d-49e0-84fb-8ed812140819 19-Aug-14 1:41 PM bp-ad73cde3-1e90-4db5-9865-f03972140819 firefox crashes constantly im using windows 7

Všetky odpovede (1)

philipp
philipp
  • Moderator
more options

hello, most of these crashes appear to be caused by the Wondershare Video Converter Ultimate extension/software that is running on your computer. please uninstall that program!

in addition there also appears to be malicious software/adware active on the pc (the DatamngrHlpFF31.dll file is showing up in the loaded modules), so please perform a full scan of your system with the various tools listed at Troubleshoot Firefox issues caused by malware