Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

mailboxes and address book missing from restored program files

  • 1 odpoveď
  • 1 má tento problém
  • 9 zobrazení
  • Posledná odpoveď od christ1

Howard Paul
Howard Paul
more options

I re-installed TB 3.1.20, after having to re-install Windows Vista, with all other software and data. I then restored my TB files from a NTI Backup NOW file (when I back up files I include the program files for TB so I don't lose mailboxes and the address book). However when opening TB neither my mailboxes or address book are there. This system has worked in the past, so I trusted it would this time as well.

Any idea how to find and restore them?

I re-installed TB 3.1.20, after having to re-install Windows Vista, with all other software and data. I then restored my TB files from a NTI Backup NOW file (when I back up files I include the program files for TB so I don't lose mailboxes and the address book). However when opening TB neither my mailboxes or address book are there. This system has worked in the past, so I trusted it would this time as well. Any idea how to find and restore them?

Všetky odpovede (1)

christ1
christ1
  • Top 25 Contributor
more options

Your mail and address book is stored in your Thunderbird profile. The profile is separate from the Thunderbird program installation. Check this article to locate your profile folder. http://kb.mozillazine.org/Profile_folder_-_Thunderbird If you do have a backup of your profile folder follow these instructions to restore it. http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it