Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

"Sync encoutered an error while syncing: Unknown error. Sync will automatically retry this action."

  • 1 odpoveď
  • 5 má tento problém
  • 8 zobrazení
  • Posledná odpoveď od gilgha

gilgha
gilgha
more options

Hi,

I want to switch from Chrome to Firefox but I have an issue with the Sync feature. It always shows the following error: "Sync encoutered an error while syncing: Unknown error. Sync will automatically retry this action."

I already tried this workaround but it did not work: delete my Sync account, completely reset my Firefox profile, import my Chrome bookmarks (using an HTML file), setup a new Sync account (using the same address email then the previously deleted one). But I still get the error message.

I've seen in other threads that it could be an issue with the history so I also tried to delete it but it did not work either.

Here is my last sync-log file: https://pastebin.mozilla.org/8219943

Thanks for your help.

Hi, I want to switch from Chrome to Firefox but I have an issue with the Sync feature. It always shows the following error: "Sync encoutered an error while syncing: Unknown error. Sync will automatically retry this action." I already tried this workaround but it did not work: delete my Sync account, completely reset my Firefox profile, import my Chrome bookmarks (using an HTML file), setup a new Sync account (using the same address email then the previously deleted one). But I still get the error message. I've seen in other threads that it could be an issue with the history so I also tried to delete it but it did not work either. Here is my last sync-log file: https://pastebin.mozilla.org/8219943 Thanks for your help.

Upravil(a) gilgha dňa

Vybrané riešenie

I've finally found a solution to that Sync issue:

I downloaded the "Places Maintenance" add-on and run the integrity check routine and it seems to have fixed the issue.

https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/

Čítať túto odpoveď v kontexte 👍 3

Všetky odpovede (1)

gilgha
gilgha Autor otázky
more options

Vybrané riešenie

I've finally found a solution to that Sync issue:

I downloaded the "Places Maintenance" add-on and run the integrity check routine and it seems to have fixed the issue.

https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/

Upravil(a) gilgha dňa