Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Firefox crashes

  • 2 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od FredMcD

smp9
smp9
more options

Firefox was working fine and all of a sudden, it crashes when I try to start it up. reinstalled it a couple of times but doesn't help. This is the error message that is produced "firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

Firefox was working fine and all of a sudden, it crashes when I try to start it up. reinstalled it a couple of times but doesn't help. This is the error message that is produced "firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

Všetky odpovede (2)

abumuailek
abumuailek
more options

First you need to check your Windows Installation for viruses, and try running Firefox in safe mode ( https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode )

Also try disabling all addons.

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.