Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

I have a sync account i'm using on several machines but when I try to add it on a new machine sync tells me there is no account associated with my email address

  • 1 odpoveď
  • 2 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od the-edmeister

mjmoore10
mjmoore10
more options

I'm successfully using sync on my work PC, a home laptop, and my iPhone. But I can't get it to set up on a new PC. I consistently get an Unknown Account error, whether I try to submit my password or request a password reset.

I'm successfully using sync on my work PC, a home laptop, and my iPhone. But I can't get it to set up on a new PC. I consistently get an Unknown Account error, whether I try to submit my password or request a password reset.

Vybrané riešenie

Mozilla dropped support for "FirefoxHome" on iOS devices quite awhile ago.

If you have a Sync account where you have an iPhone connected to that account, you are probably using the pre-Firefox 29 version of Sync with a 3rd party app [Bookmarks-On-The-Go] -?? on the iPhone - along with older versions of Firefox on the work PC and the home laptop.

Please verify that your other Firefox installations are up-to-date.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (1)

the-edmeister
the-edmeister
  • Moderator
more options

Vybrané riešenie

Mozilla dropped support for "FirefoxHome" on iOS devices quite awhile ago.

If you have a Sync account where you have an iPhone connected to that account, you are probably using the pre-Firefox 29 version of Sync with a 3rd party app [Bookmarks-On-The-Go] -?? on the iPhone - along with older versions of Firefox on the work PC and the home laptop.

Please verify that your other Firefox installations are up-to-date.