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Firefox sync won't let me login on android

  • 14 odpovedí
  • 18 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Fahim

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I have a working sync account on my desktop but on android it won't accept my credentials (double-checked!) saying "incorrect password". What can I do to make it working? Best tt

I have a working sync account on my desktop but on android it won't accept my credentials (double-checked!) saying "incorrect password". What can I do to make it working? Best tt

Vybrané riešenie

Have you check by changing your password? use a simple password and try in both mobile and desktop. Otherwise uninstall your browser, delete all your backup data of firefox in your phone(powerfull uninstall).

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Všetky odpovede (14)

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You can change your password from your Desktop and then try again.May be it's work.

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I just tried changing my password: it still doesn't work.

I am using Orbot (tor for android). Could this interfere with the correct functioning of login to firefox sync?

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Ok, just tried without tor: still not working, so it can't be tor's fault.... I really don't know what to try next..... Sync is the real strong feature of firefox for android!

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Yeah Sync work in Android.I am already using it. You can try by uninstalling your Firefox. Or you can follow this post and this

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I checked both posts (before asking myself, actually). On the help page (second post) I didn't find anything valuable to this issue. Now, after you told me to try it, I created a new sync account with a new email, but this also didn't work :( (still the same incorrect-password error!)

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Hi Have you disabled your Cookies in your browser? You have to enable it. Just Clear Private Data from your mobile browser.

Sorry for late reply.

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Now I have tried deleting all (cookies, active logins, etc.) private data from my mobile browser and when I tried logging in to sync and it still isn't working! I am really used to working with computers, but in this special situation I don't absolutely know how to tackle the problem and where to start debugging....? No matter for the delay, and thanks for your help!

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Now I even tried logging out from desktop (for if the logins were colliding), but even alone it my mobile won't sign in to sync :(

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Can you give me a screen shot.What it shows when you try to login.

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I added an image before I clicked the sign-in-button and one after. (I pixelized my email, just because this is a public forum)

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Vybrané riešenie

Have you check by changing your password? use a simple password and try in both mobile and desktop. Otherwise uninstall your browser, delete all your backup data of firefox in your phone(powerfull uninstall).

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Right now, having reinstalled firefox and having set the password to a stupid string it works!!! I am starting to believe my qr-coe generator didn't work correctly... That's the way I use to transfer huge random passwords from my desktop to my phone!

I will try changing the password to something serious, but anyway thank you very much!!! :)

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Ok, now I even managed to set my absurdly long random password :D I believe the issue was because of a different firefox version installed than the latest one (possibly even from f-droid... I don't remember exactly)

Hey, but really thank you very much for your help Fahim: as stupid as this problem has finally showed itself to be, I wouldn't have figured it out on my own 8/

Best and thanks Taranur

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Welcome, Finally it works. Great works Taranur. I am very glad to hear that your problem is solved. Cheers :)