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My deleted messages disapear, they do not go to trash folder. What changes do I need?

  • 9 odpovedí
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Toad-Hall

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I need my deleted emails to go to trash so I can retrieve them if I need them later.

I need my deleted emails to go to trash so I can retrieve them if I need them later.

Všetky odpovede (9)

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At the top right of the Thunderbird window, click the menu button > Options > Account Settings.

When I delete a message - Move it to this folder - select the Trash folder for your account from the drop-down menu.

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Under account settings I do not find "When I delete a message"

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At the top right of the Thunderbird window, click the menu button > Options > Account Settings > Server Settings.

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What version of Thunderbird are you using? I do not find anything under server settings. Is there another subheading?

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Is there another subheading?

No. Please post a screenshot. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

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The option to specify a Trash location is only available on an IMAP account. If you are using POP it defaults to the local Trash folder so there is no option to change that.

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Here is a screen shot. This is a pop account and Airmail says"do not have a choice."

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I am using pop

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Try: right click on 'Trash' / 'Deleted' folder and select 'Properties' clickon 'Repair folder' button click on OK

Close and restart Thunderbird.

Report back on results.