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Firefox crashes

  • 2 odpovede
  • 1 má tento problém
  • 3 zobrazenia
  • Posledná odpoveď od gioda

gioda
gioda
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firefox crash at open. SO is win XP xp3 crash identifier: bp-b05c0627-82cd-4c28-a7f6-c995c2160913

firefox crash at open. SO is win XP xp3 crash identifier: bp-b05c0627-82cd-4c28-a7f6-c995c2160913

Vybrané riešenie

hi gioda, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://download.mozilla.org/?product=firefox-48.0.2-sha1&os=win&lang=en-US

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Všetky odpovede (2)

philipp
philipp
  • Moderator
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Vybrané riešenie

hi gioda, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://download.mozilla.org/?product=firefox-48.0.2-sha1&os=win&lang=en-US

gioda
gioda Autor otázky
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hi Philipp thanks for the solution it seems to work