Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Attachments to my emails automatically delete when I click on them. I need to fix this as my attachments are important. Please help.

  • 1 odpoveď
  • 2 majú tento problém
  • 6 zobrazení
  • Posledná odpoveď od Matt

Angelarose
Angelarose
more options

This does not happen to every attachment, but it has been happening more often in the past week. The attachment icon (the paperclip) is visible and when I click on it, the attachment disappears. The main email message stays, but the attachment is gone. I have checked my spam folder, but it's not there. Even if it saved to my desktop, that would be great. But it does not.

This does not happen to every attachment, but it has been happening more often in the past week. The attachment icon (the paperclip) is visible and when I click on it, the attachment disappears. The main email message stays, but the attachment is gone. I have checked my spam folder, but it's not there. Even if it saved to my desktop, that would be great. But it does not.

Všetky odpovede (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird's attachment icon has always been a little optimistic. I do not know exactly when it gets it wrong, but it has something to do with embedded images in the body of the email, and sometimes signatures.

My guess is you are loosing nothing, just chasing wrong information and getting concerned about it. There is an add-on. Show all body parts. https://addons.mozilla.org/en-US/thunderbird/addon/show-all-body-parts/?src=search

Show all body parts provides a menu where you can set Thunderbird to display all the parts of the email normally hidden as attachments. Including those attachments you think you are loosing.