"Thunderbird has stopped working" immediately upon starting
It used to work but suddenly works no more after a few days. Upon starting the application immediately there's a message "thunderbird has stopped working". The options are close the program or check for a solution first. The "view problem details" shows the following:
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Problem signature:
Problem Event Name: APPCRASH Application Name: thunderbird.exe Application Version: 52.3.0.6436 Application Timestamp: 5992dd3a Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.23864 Fault Module Timestamp: 595fa490 Exception Code: c0000005 Exception Offset: 0002e0e6 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 556f Additional Information 2: 556f8f908d61240389114eeb13401582 Additional Information 3: 8357 Additional Information 4: 8357aa5c8bc869eb9696cf7ca9e1be5f
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I have uninstalled and reinstalled a few times, doesn't make any difference.
Please help? Thanks
It used to work but suddenly works no more after a few days. Upon starting the application immediately there's a message "thunderbird has stopped working". The options are close the program or check for a solution first. The "view problem details" shows the following:
===
Problem signature:
Problem Event Name: APPCRASH
Application Name: thunderbird.exe
Application Version: 52.3.0.6436
Application Timestamp: 5992dd3a
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.23864
Fault Module Timestamp: 595fa490
Exception Code: c0000005
Exception Offset: 0002e0e6
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 556f
Additional Information 2: 556f8f908d61240389114eeb13401582
Additional Information 3: 8357
Additional Information 4: 8357aa5c8bc869eb9696cf7ca9e1be5f
===
I have uninstalled and reinstalled a few times, doesn't make any difference.
Please help?
Thanks
Všetky odpovede (1)
Do you have a crash ID? https://support.mozilla.org/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports