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Plug-in know to slow Firefox was installed from web page, and it has slowed down FF.

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Wanted to view a picture on a museum web site. A message said the plug-in is known to slow down Firefox. The plug-in was installed and now Firefox is very slow. Selecting something with the cursor is difficult because it is almost as if the keys are not working, so multiple clicks and then four tabs open; pushing Down arrow or Pg Dn to move the web page takes very long, so multiple pushes results in the page eventually jumping way too far. I don't remember the name of the plug-in but one of your guesses below is probably correct.

Do I just uninstall them, and if so how do I do it?

Wanted to view a picture on a museum web site. A message said the plug-in is known to slow down Firefox. The plug-in was installed and now Firefox is very slow. Selecting something with the cursor is difficult because it is almost as if the keys are not working, so multiple clicks and then four tabs open; pushing Down arrow or Pg Dn to move the web page takes very long, so multiple pushes results in the page eventually jumping way too far. I don't remember the name of the plug-in but one of your guesses below is probably correct. Do I just uninstall them, and if so how do I do it?

Všetky odpovede (9)

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After some searching I find that I have two plugins: Shockwave Flash 27.0 r0 and Shockwave Flash 19.0 r0 and this one is flagged to be updated. When I select "Update Now" that option is blocked. I guess I need to "Ask to Activate". I don't know if I should Ask or if I can delete this plugin (I don't see a method to do this), and that is why I'm on this forum

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Well I've deactivated the "bad" plugin and that seems to have made the keyboard & computer more responsive. I don't know if I need to uninstall or delete it. I'll hope that someone will have the correct move.

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You will have to remove the Shockwave Flash 19.0 r0 plugin and only leave the Shockwave Flash plugin version 27.0.0.130.

You can find the installation path of all plugins on the about:plugins page.

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Cor-el

Thanks for the quick response. How do I remove #19? My quick scan of the article didn't show how to uninstall or delete a plugin. As I posted above I did select Never Activate and now I see that #27 is also marked "Never Activate". I don't think/know this was the selection for this plugin before I turned off #19. Which activation do I need for #27: Ask to Activate, Always Activate or leave at Never Activate? Thanks for your help

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You can find the installation path of that plugin on the about:plugins page like I wrote above. You can open "about:" pages via the location/address bar

  • "about:" is a protocol to access special pages

You can also use the Flash uninstaller. Note that this will remove all present Flash plugins.

See this about uninstalling Flash players:

You can download the latest Flash player versions for Firefox on this page:

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I apologize for being a pest. It took me a couple of tries but I was able to get to the page that had the path to both Shockwaves 19 & 27. I deleted #19 and restarted the computer and it had been removed; it no longer appears on the Add-ons Manager page. So that is all good.

Shockwave 27 is set to "Never Activate", do I leave it at this setting or set it to "Ask to Activate" or "Always Activate"? Thanks again for your help.

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ray611 said

Shockwave 27 is set to "Never Activate", do I leave it at this setting or set it to "Ask to Activate" or "Always Activate"?

Normally, it's set on "Ask to Activate" so you can choose when to use it.

With that setting, when you visit a site that wants to use Flash, you should see a notification icon in the address bar and usually (but not always) one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.

The plugin notification icon in the address bar typically looks like a small, gray Lego block. It's light when the page needs permission, and dark when you've already granted it.

If you see a good reason to use Flash, and the site looks trustworthy, you can go ahead and click the notification icon in the address bar to allow Flash. You can trust the site for the time being or permanently.

But some pages use Flash only for tracking or playing ads, so if you don't see an immediate need for Flash, feel free to ignore the notification! It will just sit there in case you want to use it later.

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Jscher

I obviously didn't and don't know what I'm doing so thanks for the help. I don't know what my settings were before this event. I'll try the Ask to Activate and see how it goes. Thanks again

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No worries! It's awkward to learn in public, but it's faster. :-)