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Thunderbird OUTAGE? April 2019

redbankcharlie
redbankcharlie
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I am receiving new email on my Android phone but get a "failed to connect to server" on BOTH my office computer (on Optimum) and my home computer (on XFinity)

I am receiving new email on my Android phone but get a "failed to connect to server" on BOTH my office computer (on Optimum) and my home computer (on XFinity)

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi redbankcharlie, Thunderbird uses your Account Settings to connect directly to Xfinity. There is no intermediary connection through Mozilla.

Are you aware of any changes in how Xfinity requires mail programs to connect?

Could you compare setting between Thunderbird and your Android mail client to see whether there are any obvious difference?