Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Enormous data usage at background

  • 3 odpovede
  • 2 majú tento problém
  • 7 zobrazení
  • Posledná odpoveď od TyDraniu

safaksaglam
safaksaglam
more options

While I was sleeping, my telephone finished all of my internet data limit. Then it passed to extra tariff and finished it too. I controlled which program is finished that data. It is firefox and finished all these data in background. There are no video, no music, nothing which can consume this enormous data is open at tabs. I'm using smart phones for years, and it is the first time that happen to me. Now I have no internet for the next 25 days :) What can be the solution for this, and whom fault it is?

While I was sleeping, my telephone finished all of my internet data limit. Then it passed to extra tariff and finished it too. I controlled which program is finished that data. It is firefox and finished all these data in background. There are no video, no music, nothing which can consume this enormous data is open at tabs. I'm using smart phones for years, and it is the first time that happen to me. Now I have no internet for the next 25 days :) What can be the solution for this, and whom fault it is?
Priložené obrázky

Všetky odpovede (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Did you have Firefox for Android open in the background? If it was and there was some kind of video or other rich media on the page, if might explain the data usage.

safaksaglam
safaksaglam Autor otázky
more options

Thank you for reply but as I said there is no video open.

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

There are some explanations in this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1273552

You have to install the uBlock Origin addon and turn off Android phone Settings > Apps > Firefox > Mobile data > Allow background data usage.