Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Could not find my history and open tab that were last sync to firefox account in the android app in August

  • 1 odpoveď
  • 1 má tento problém
  • 16 zobrazení
  • Posledná odpoveď od cor-el

vinitmandlesha
vinitmandlesha
more options

I had changed my phone from Motorola to Samsung in the month of Aug. Before I formatted my phone, I has synced the history, bookmarks and all of the required information to my gmail account associated with the firuefox android app.

I tried to get this information by doing a fresh install and sign up for the first time on my new phone in Jan 2020 but could not retrieve the open tabs and the history of the phone. However, could retrieve the bookmarks since this is also synced to my laptop.

My old phone Motorola G4 plus is showing connected to the firefox account on my laptop but I could not do anything on this since the only option provided to me is disconnect the device. Please help me retrieve the my open tabs from my old phone

I had changed my phone from Motorola to Samsung in the month of Aug. Before I formatted my phone, I has synced the history, bookmarks and all of the required information to my gmail account associated with the firuefox android app. I tried to get this information by doing a fresh install and sign up for the first time on my new phone in Jan 2020 but could not retrieve the open tabs and the history of the phone. However, could retrieve the bookmarks since this is also synced to my laptop. My old phone Motorola G4 plus is showing connected to the firefox account on my laptop but I could not do anything on this since the only option provided to me is disconnect the device. Please help me retrieve the my open tabs from my old phone

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

History and open tabs aren't kept indefinitely and expire unlike bookmarks. There is also a limit for history and open tabs. You waited too long and this data isn't on the Sync server anymore. If you had bookmarked all tabs at that time or otherwise saved the tabs on a desktop device then you could have had them back.