We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Invalid authorization code when attempting to reset password

  • 5 odpovedí
  • 1 má tento problém
  • 3 zobrazenia
  • Posledná odpoveď od cor-el

more options

I am trying to log into my mozilla firefox account for a different email, but when I try logging in, it says I need a verification code and emails me it. When I enter in the code (no more than 30 seconds after requesting the code), I get a message saying "invalid authorization code". I've tried over 10 times by this point, but it still won't accept any verification codes it sent to me.

I am trying to log into my mozilla firefox account for a different email, but when I try logging in, it says I need a verification code and emails me it. When I enter in the code (no more than 30 seconds after requesting the code), I get a message saying "invalid authorization code". I've tried over 10 times by this point, but it still won't accept any verification codes it sent to me.

Všetky odpovede (4)

more options

Rasmus Kallas said

It's probably because the signed in account takes the other account's request. Try doing it in a private window.

I should have specified, but the account I'm currently using was created after having sign-in issues, so the problem was occurring even when only 1 account existed.

Also, I tried using a new code while in private mode, but I got the same results.

more options

Try to login to the Firefox Account via this website.


Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
more options

cor-el said

Try to login to the Firefox Account via this website.

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

That appears to have worked, thank you