Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Why am I not able to "undelete" certain emails?

  • 2 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od mmjd.chayer

mmjd.chayer
mmjd.chayer
more options

I occasionally am not able to undelete certain e-mails. I've tried a number of things including closing-reopening Thunderbird, re-starting computer, undeleting on my service provider email website (Bell Mail), without success. In all cases, Thunderbird does not move the e-mails in question from the Deleted Folder back to the Inbox. There are no real distinguishing features in any of the e-mails I've experienced this with. The reason that I'm concerned is that the latest such e-mail was deleted in error and required action. Fortunately I noticed it in the Deleted Folder by chance. The only way I was able to get it back in my Inbox was by forwarding it to myself. Have I missed something? Any ideas? Regards.

I occasionally am not able to undelete certain e-mails. I've tried a number of things including closing-reopening Thunderbird, re-starting computer, undeleting on my service provider email website (Bell Mail), without success. In all cases, Thunderbird does not move the e-mails in question from the Deleted Folder back to the Inbox. There are no real distinguishing features in any of the e-mails I've experienced this with. The reason that I'm concerned is that the latest such e-mail was deleted in error and required action. Fortunately I noticed it in the Deleted Folder by chance. The only way I was able to get it back in my Inbox was by forwarding it to myself. Have I missed something? Any ideas? Regards.

Vybrané riešenie

What is the setting for 'When I delete a message' in the Server Settings section of Tools/Account Settings? Also, are the Message Storage boxes unchecked? Also, if you delete a message, Edit/Undo (Ctrl+Z) will restore it. Any other messages in the Trash/Deleted Items folder can be moved back to the Inbox by drag and drop.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Vybrané riešenie

What is the setting for 'When I delete a message' in the Server Settings section of Tools/Account Settings? Also, are the Message Storage boxes unchecked? Also, if you delete a message, Edit/Undo (Ctrl+Z) will restore it. Any other messages in the Trash/Deleted Items folder can be moved back to the Inbox by drag and drop.

mmjd.chayer
mmjd.chayer Autor otázky
more options

Thanx for the suggestions. Edit/Undo or drag and drop did not work but, while I was trying the above, I "discovered" the "move to" function by right-clicking on the e-mail. For whatever reason, the latter was the only thing that seemed to transfer the e-mail in question permanently. When I used other approaches, the e-mail in question would "disappear" in the Deleted Folder. However, when I returned to the Inbox to search for it, it was not there but, it did return/reappear in the Deleted Folder. In any event, your suggestion let me to a solution. Thanx for your time. Regards.